ISO 9001:2000 specifies requirements for a quality management system where an organisation;

1. Needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
2. Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.

Founded in 1975, The International Council of Toy Industries (ICTI) is the industry association for the worldwide toy industry. As a member of ICTI we demonstrate our committed to the promotion of toy safety standards, to the reduction or elimination of barriers to trade and to the advancement of social responsibility in the industry with programs to address environmental concerns, fair and lawful employment practices and workplace safety.

The practice of 5S management aims to reduce the waste in our work, increase productivity and improve quality of our products. 5S is a workplace organizational method that uses a list of words to describe how to organize a work space. Those words are Sort, Straighten, Shine, Standardise and Sustain.

The Forest Stewardship Council (FSC) is an international non-profit, multi-stakeholder organization established in 1993 to promote responsible management of the world’s forests. The FSC does this by setting standards on forest products, along with certifying and labeling them as eco-friendly. Leo & Friends is proud to ethically source our woods to ensure the ongoing maintenance of the worlds forests.

GSV program employs a cutting-edge methodology for promoting best practices throughout the global trade industry, enabling importers and suppliers to mitigate risks associated with the cross-border transport of goods, while simultaneously expediting their arrival at destination markets. Best practices are achieved through the effective utilization of resources, structured processes and innovation.